Financial Concierge – Customer Experience Banker

Huntington National Bank; Toledo (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Huntington National Bank in Toledo, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients identify goals and recommend deposit and other banking products. You will process transactions accurately, balance daily activity, and deliver outstanding service.

This role emphasizes proactive relationship growth through disciplined sales, referrals, and cross-training with partners, while adhering to bank policies and safeguarding

Qualifications

• HS diploma or GED with 1+ year customer service or military admin role, or a Bachelor's degree.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, customer service, and relationship management skills.

Skills

Customer service

Sales oriented

Relationship management

Communication

Education

High School Diploma or GED

Job description

Huntington National Bank in Toledo, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping clients identify goals and recommend deposit and other banking products. You will process transactions accurately, balance daily activity, and deliver outstanding service.

This role emphasizes proactive relationship growth through disciplined sales, referrals, and cross-training with partners, while adhering to bank policies and safeguarding