Financial Concierge: Customer Experience Banker

Huntington Bancshares, Inc.; Toledo (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. in Toledo, OH is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers.

You will help retain and grow consumer and business relationships by identifying goals and needs, recommending deposit products, processing transactions accurately, and balancing daily activity. The role emphasizes proactive relationship building, a disciplined sales process, outbound follow-up, and collaboration with partners across bank areas to

Qualifications

• High School Diploma or GED with 1 year of customer service or military experience.
• Banking or retail sales experience is preferred.
• Cash handling skills and comfort with technology.

Responsibilities

• Provide excellent customer service and resolve issues promptly.
• Educate customers on deposit products and banking services.
• Grow customer relationships through a structured sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, risk, and regulatory requirements.
• Demonstrate strong communication, presentation, and relationship skills.

Skills

Customer service

Sales

Relationship building

Communication

Education

High School Diploma or GED

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. in Toledo, OH is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers.

You will help retain and grow consumer and business relationships by identifying goals and needs, recommending deposit products, processing transactions accurately, and balancing daily activity. The role emphasizes proactive relationship building, a disciplined sales process, outbound follow-up, and collaboration with partners across bank areas to