Remote Customer Enablement Consultant

Openkrill; United States; Remote; USD 23,000 - 30,000; Full time

Job summary

Samsara is seeking a Customer Success professional to work remotely with candidates in Mexico. You will partner with Sales, Support, Sales Engineering, and Product to understand customer needs and drive value with our IoT platform.

The role emphasizes strong communication, diplomacy, and an ability to translate complex tech for executives and day-to-day users. The ideal candidate thrives in a fast-growing, cross-functional environment, bridging teams to ensure successful deployments and ongoing

Qualifications

• Bilingual Spanish and English required.
• Strong written and spoken communication across teams.
• Experience supporting or working with technical products.

Responsibilities

• Be on the front-lines to ensure customer safety, efficiency, and sustainability through the IoT platform.
• Lead deployment projects to enable quick time to value for customers.
• Create launch plans and roadmaps to drive product usage.
• Track progress on implementation, adoption, and account health.
• Deliver trainings and demos; work with day-to-day users across use cases.

Skills

Bilingual Spanish/English

Strong communication

Experience with technical products

Education

Bachelor’s degree

Job description

Samsara is seeking a Customer Success professional to work remotely with candidates in Mexico. You will partner with Sales, Support, Sales Engineering, and Product to understand customer needs and drive value with our IoT platform.

The role emphasizes strong communication, diplomacy, and an ability to translate complex tech for executives and day-to-day users. The ideal candidate thrives in a fast-growing, cross-functional environment, bridging teams to ensure successful deployments and ongoing