Remote Implementation & Adoption Specialist

Samsara; California; A distancia; USD 79.000 - 103.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work model

Remote‑friendly

Descripción de la vacante

Samsara is seeking a Customer Success professional to guide Mid‑Market customers in deploying and adopting the IoT platform. You will own the customer relationship and ensure successful deployment and ongoing value across diverse sectors, from transportation to utilities.

Ideal candidates have 2–4+ years in CS or related roles, fluency in English and French, and a bachelor’s degree. The role offers a flexible remote model with compensation disclosed for base salary bands.

Formación

• 2–4+ years in a senior Customer Success, account management or strategic consulting role.
• English and French fluency required.
• Bachelor’s degree from a 4‑year institution.

Responsabilidades

• Be on the front-lines to increase safety, efficiency, and sustainability for customers.
• Manage deployment and drive quick time to value for Mid‑Market customers.
• Create launch plans and product usage roadmaps.
• Track progress, adoption, and account health.
• Run training sessions and demonstrate Samsara’s platform to executives and users.
• Coordinate with Sales, Support, Sales Eng, and Product to deliver an exceptional customer experience.

Conocimientos

Customer Success

Account Management

Strategic Consulting

English fluency

French fluency

Educación

Bachelor's degree

Descripción del empleo

Samsara is seeking a Customer Success professional to guide Mid‑Market customers in deploying and adopting the IoT platform. You will own the customer relationship and ensure successful deployment and ongoing value across diverse sectors, from transportation to utilities.

Ideal candidates have 2–4+ years in CS or related roles, fluency in English and French, and a bachelor’s degree. The role offers a flexible remote model with compensation disclosed for base salary bands.