Remote Customer Care Specialist – Payments & Title Services

Sutherland

Georgia

Remoto

USD 19.000 - 25.000

Tempo pieno

4 giorni fa

Candidati tra i primi

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Vantaggi offerti da questo lavoro

Medical, dental and vision benefits

Paid training & generous PTO

Monthly rewards & recognition programs

Advancement opportunities

Descrizione del lavoro

Sutherland is seeking a home-based specialist to manage a portfolio of customer accounts, handle inquiries, and process payments. You will analyze payment histories, communicate statuses, and advise on account actions while maintaining precise records across multiple systems.

A customer-service mindset and comfort with manual calculations are essential. The role offers an hourly wage of $16, comprehensive medical/dental/vision benefits, paid training, PTO, and growth opportunities within a

Competenze

Strong verbal and written communication skills.
Experience in customer service.
High school diploma or equivalent.
Familiarity with Microsoft Office tools.
Ability to handle multiple systems and manual calculations.

Mansioni

Handle maintenance, collection and liquidation activities for an assigned portfolio of accounts.
Answer customer inquiries and analyze payment history/notes.
Communicate statuses to customers and manage extensions/deferrals.
Take payments and review history, maintaining accurate records.
Advise customers on account openings/closures and title transfers.
Analyze accounts to recommend the best information and solutions.
Work from home with provided equipment and adhere to schedule: Mon-Fri 7AM-7PM CST.