Remote Client Success Specialist

Sutherland Breezy; United States; Remoto; USD 21.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

401(k) matching

PTO

Tuition assistance

Performance bonuses

Remote work tools and training

Descrizione del lavoro

Sutherland Breezy is a fully remote, people-first organization delivering client support across email, phone and chat. We seek a frontline agent who provides fast, accurate, and empathetic assistance in a remote environment.

You will respond to inquiries, document interactions in CRM, collaborate with internal teams, and look for ways to improve processes and satisfaction. We offer competitive hourly pay, health, dental, vision insurance, 401(k) matching, PTO, tuition assistance, bonuses, and

Mansioni

• Act as the front line of support for clients across multiple communication channels.
• Provide fast, accurate, and empathetic assistance in a fully remote environment.
• Respond to client inquiries via email, phone, and chat with professionalism.
• Document all interactions in CRM and collaborate with internal teams.
• Identify opportunities to improve processes and client satisfaction.

Descrizione del lavoro

Sutherland Breezy is a fully remote, people-first organization delivering client support across email, phone and chat. We seek a frontline agent who provides fast, accurate, and empathetic assistance in a remote environment.

You will respond to inquiries, document interactions in CRM, collaborate with internal teams, and look for ways to improve processes and satisfaction. We offer competitive hourly pay, health, dental, vision insurance, 401(k) matching, PTO, tuition assistance, bonuses, and