Remote Customer Care Specialist for Members (24/7)

MTM, Inc.; United States; Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Match

Wellness Program

Paid Time Off

Job summary

MTM Health is seeking a Customer Care Representative to serve as the frontline ambassador, handling inbound calls from Members, Clients and Facilities and delivering compassionate, accurate support. The role increases in complexity as skills progress and requires high-volume call handling.

This remote Missouri position offers an $16.50 hourly rate, with opportunities to grow within a values-driven, community-focused organization that emphasizes innovation and collaboration.

Qualifications

• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing and computer skills.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Aim to handle 60–80 calls a day with higher volumes on Mondays.
• Provide accurate information and compassionate support to MTM Health customers.

Skills

Call Center experience

Customer Service

Typing

Job description

MTM Health is seeking a Customer Care Representative to serve as the frontline ambassador, handling inbound calls from Members, Clients and Facilities and delivering compassionate, accurate support. The role increases in complexity as skills progress and requires high-volume call handling.

This remote Missouri position offers an $16.50 hourly rate, with opportunities to grow within a values-driven, community-focused organization that emphasizes innovation and collaboration.