Remote Customer Care Specialist | 24/7 Multilingual Support

Wishalicious; Missouri; Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Tuition Reimbursement

Paid Time Off

Job summary

MTM Health in Missouri is hiring a Customer Care Representative to be the frontline ambassador, handling calls from Members, Clients and Facilities with professionalism and care. This remote Missouri role expects 60–80 calls daily, with higher volumes on Mondays.

You must reside in Missouri and have 1 year of call center experience and strong typing skills. MTM offers a Total Rewards package including health, dental and vision insurance, 401(k) with company match, tuition assistance, paid time

Qualifications

• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer experience with excellent navigational skills.
• High speed Internet access (min 3 Mbps upload, 30 Mbps download).
• Quiet home workspace free of distractions.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities and be the frontline ambassador.
• Expect to handle 60–80 calls per day, with higher volumes on Mondays.

Skills

Call Center Experience

Customer Service

Typing

Internet Speed

Remote Work

Job description

MTM Health in Missouri is hiring a Customer Care Representative to be the frontline ambassador, handling calls from Members, Clients and Facilities with professionalism and care. This remote Missouri role expects 60–80 calls daily, with higher volumes on Mondays.

You must reside in Missouri and have 1 year of call center experience and strong typing skills. MTM offers a Total Rewards package including health, dental and vision insurance, 401(k) with company match, tuition assistance, paid time