Remote Customer Care Advocate | Multilingual & Impactful

MTM, Inc.; Clayton (MO); Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, Dental & Vision insurance

Life & Disability insurance

401(k) with company match

Paid time off & holidays

Birthday holiday

Continuing education reimbursement

Job summary

MTM Health is seeking a Customer Care Representative to deliver exceptional support through inbound calls from members, clients and facilities. This remote Missouri role requires strong communication, basic typing and reliable high-speed internet, with about one year in a call center.

Join MTM Health to help remove barriers to care, be part of a diverse, patient-focused team, and enjoy benefits such as health/dental/vision coverage and a flexible schedule.

Qualifications

• 1 year of call center experience.
• ~6 months Customer Service experience.
• Basic typing/computer experience with navigational skills.
• High speed Internet access (min 3 Mbps upload, 30 Mbps download).

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Frontline customer interaction with progressively growing complexity.
• Provide courteous, accurate information and support to MTM Health customers.

Skills

Call Center experience

Customer Service experience

Typing / computer skills

High speed internet

Job description

MTM Health is seeking a Customer Care Representative to deliver exceptional support through inbound calls from members, clients and facilities. This remote Missouri role requires strong communication, basic typing and reliable high-speed internet, with about one year in a call center.

Join MTM Health to help remove barriers to care, be part of a diverse, patient-focused team, and enjoy benefits such as health/dental/vision coverage and a flexible schedule.