Remote Multilingual Customer Care Specialist

MTM, Inc.; Kansas City (MO); Remote; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

401(k) Retirement Plan with Company M

Paid Time Off

Holiday Pay

Birthday Holiday

Continuing Education Reimbursement

Job summary

MTM Health is seeking a Customer Care Representative to join our remote team serving Missouri. You’ll handle inbound calls from Members, Clients and Facilities, providing helpful information and resolving issues with a patient, professional approach.

Ideal candidates have 1 year of call center experience, 6 months in customer service, and basic typing/computer skills. A reliable high-speed internet connection is required to deliver 24/7 support and top-tier care.

Qualifications

• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer experience with excellent navigational skills.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Provide courteous, accurate information and resolve issues.
• Maintain high уровень customer satisfaction and adhere to standards.

Skills

Call Center

Customer Service

Typing

Internet Speed

Job description

MTM Health is seeking a Customer Care Representative to join our remote team serving Missouri. You’ll handle inbound calls from Members, Clients and Facilities, providing helpful information and resolving issues with a patient, professional approach.

Ideal candidates have 1 year of call center experience, 6 months in customer service, and basic typing/computer skills. A reliable high-speed internet connection is required to deliver 24/7 support and top-tier care.