Remote Customer Care Rep (MO) – Impact & Growth

MTM, Inc.; Oregon; Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life and Disability Insurance

401(k) Retirement Plan with Company M​

FSA and HSA Savings Plans

Wellness Program with Incentives

Voluntary & Ancillary Plans

Pay on Demand

Paid Time Off and Holiday Pay

Birthday Holiday

Maternity/Paternity Leave

Continuing Education Reimbursement

MTM Perks Discount Program

Career Development Programs

Job summary

MTM Health is seeking a Customer Care Representative to join our remote Missouri team. You will be the frontline contact handling inbound calls from Members, Clients, and Facilities, delivering courteous service and accurate information from a home office.

The role requires 1 year of call center experience, 6 months in customer service, basic typing and computer skills, and a reliable high-speed internet connection. Missouri residency is mandatory.

Qualifications

• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer skills.
• High-speed internet with reliable connection (speeds specified in ad).
• Must reside in Missouri.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Provide accurate information and support to callers.
• Meet daily call volume targets and maintain quality interactions.
• Maintain courteous, compliant interactions and proper documentation of calls.

Skills

Call center experience

Customer service experience

Typing speed

Computer literacy

High speed Internet

Job description

MTM Health is seeking a Customer Care Representative to join our remote Missouri team. You will be the frontline contact handling inbound calls from Members, Clients, and Facilities, delivering courteous service and accurate information from a home office.

The role requires 1 year of call center experience, 6 months in customer service, basic typing and computer skills, and a reliable high-speed internet connection. Missouri residency is mandatory.