Remote Customer Care Associate (Equity + Benefits)

Jerry.ai; Boston (MA); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive wage and benefits

Stock options

Flexible scheduling

Fully remote with equipment provided

P&C license reimbursement

Job summary

Jerry.ai, a remote-first company reinventing asset protection with AI, is looking for teammates to join the Customer Operations team. You’ll help customers with care and solve inquiries related to vehicles and policies, contributing to a warm, efficient service experience.

The work is fast-paced and team-oriented, with flexible scheduling (5x8 or 4x10) and fully remote setup with equipment provided. Prior experience in customer service, sales, or hospitality is a plus but not required.

Qualifications

• Experience in customer service, sales, or hospitality is a plus but not required.

Responsibilities

• Taking great care of our customers and resolving inquiries effectively.
• Processing service requests related to vehicles, drivers, lienholders, and policy documents.

Skills

Customer service

Sales

Hospitality

Job description

Jerry.ai, a remote-first company reinventing asset protection with AI, is looking for teammates to join the Customer Operations team. You’ll help customers with care and solve inquiries related to vehicles and policies, contributing to a warm, efficient service experience.

The work is fast-paced and team-oriented, with flexible scheduling (5x8 or 4x10) and fully remote setup with equipment provided. Prior experience in customer service, sales, or hospitality is a plus but not required.