Remote Inside Sales & Service Associate — Equity

Jerry; Charlotte (NC); Teletrabalho; USD 54 443 000 - 137 760 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Equity

Stock options

Health insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Flexible scheduling

Equipment provided

Resumo da oferta

Jerry.ai is a remote-first company redefining how customers manage car and home assets. You’ll work in Customer Operations, helping shoppers and policyholders, with paid time off, health benefits, equity opportunities, and a dynamic, fast-paced culture.

The role supports both sales and service paths, and we’ll determine your track during interviews. We offer a fully remote environment with equipment provided and a clear path for growth in a high-energy team.

Qualificações

• Experience in customer service, sales, or hospitality is a plus.
• Genuinely friendly and positive attitude and willingness to work as a team.
• Strong work ethic.
• Strong problem solving skills.
• Strong communication skills.

Responsabilidades

• Take great care of our customers by addressing needs beyond the initial question, including gaps or discounts.
• Answer inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders needing changes.
• Get deep on the product and know which insurer fits which customer as the app evolves.
• Solve problems to remove barriers between a customer and the right coverage.
• Process service requests — vehicles, drivers, lienholders, policy documents.
• Provide feedback to help improve the product; your ideas ship quickly.

Conhecimentos

Customer service

Communication

Problem solving

Teamwork

Descrição da oferta de emprego

Jerry.ai is a remote-first company redefining how customers manage car and home assets. You’ll work in Customer Operations, helping shoppers and policyholders, with paid time off, health benefits, equity opportunities, and a dynamic, fast-paced culture.

The role supports both sales and service paths, and we’ll determine your track during interviews. We offer a fully remote environment with equipment provided and a clear path for growth in a high-energy team.