Remote Customer Experience Advocate with Equity

Jerry.ai; Texas; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Stock equity (stock options)

Flexible scheduling: 5-day 8-hour or 4

Fully remote, with work equipment

Health, dental, and vision coverage

Paid time off

Paid parental leave

401(K) plan with employer matching

Wellness benefits

Job summary

Jerry.ai is a remote-first company reshaping how customers manage their car and home assets with an AI-powered advisor. We offer a competitive wage, stock equity, and comprehensive benefits, plus flexible scheduling and fully remote work with equipment provided.

Join a fast-paced, high-energy team that values ownership and customer care. We hire full-time salaried employees in several states and support equity grants; prior experience in customer service is a plus but not required.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus.

Responsibilities

• Taking great care of our customers. Our team members don't just answer the question asked — they catch the thing the customer didn't know to ask about.
• Problem solving to resolve customer inquiries effectively.
• Processing service requests — vehicles, drivers, lienholders, policy documents.
• The feedback loop here is short enough that you'll see your suggestions ship.
• Prior work experience in customer service, sales, or hospitality is a plus, but not required.

Skills

Customer service

Job description

Jerry.ai is a remote-first company reshaping how customers manage their car and home assets with an AI-powered advisor. We offer a competitive wage, stock equity, and comprehensive benefits, plus flexible scheduling and fully remote work with equipment provided.

Join a fast-paced, high-energy team that values ownership and customer care. We hire full-time salaried employees in several states and support equity grants; prior experience in customer service is a plus but not required.