Remote Customer Care Specialist | Equity & Benefits

Jerry.ai

Sacramento (CA)

Remote

USD 26,000 - 29,000

Full time

8 days ago

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401K match
Paid vacation
Stock options
Flexible scheduling
Fully remote
Equipment provided
P&C license paid

Job summary

Jerry.ai is building the first app to help people manage car and home assets. The work is fast-paced, high-energy, team-oriented, and fully remote with opportunities to shape the customer experience as products evolve.

As a member of the Customer Operations team, you will take care of customers, solve problems, and process service requests for vehicles, drivers, lienholders, and policy documents. Hourly wage of $19.00 - 21.00 plus equity.

Qualifications

  • Prior work experience in customer service, sales, or hospitality is a plus, but not required.

Responsibilities

  • Taking great care of our customers.
  • Problem solving to resolve customer inquiries effectively.
  • Processing service requests — vehicles, drivers, lienholders, policy documents.

Skills

Customer service

Job description

Jerry.ai is building the first app to help people manage car and home assets. The work is fast-paced, high-energy, team-oriented, and fully remote with opportunities to shape the customer experience as products evolve.

As a member of the Customer Operations team, you will take care of customers, solve problems, and process service requests for vehicles, drivers, lienholders, and policy documents. Hourly wage of $19.00 - 21.00 plus equity.

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