Remote Customer Care Advocate - Nevada

MTM, Inc; Las Vegas (NV); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Holiday Pay

Wellness Program

Continuing Education Reimbursement

Job summary

MTM Health is hiring a Customer Care Representative for a remote Nevada position. You will handle inbound calls from Members, Clients and Facilities and contribute to the team by delivering compassionate, accurate information in a fast-paced environment.

Join a nationwide organization offering a comprehensive benefits package, ongoing training, and growth opportunities while working from home in Nevada. This role requires reliable home internet and a quiet workspace.

Qualifications

• 1 year of Call Center experience
• 6 months Customer Service experience
• Basic typing/computer experience with navigational skills
• High speed Internet at home (3 Mbps upload, 30 Mbps download)

Responsibilities

• Handle inbound calls from Members, Clients and Facilities
• Average 60–80 calls per day, higher volumes on Mondays
• Provide accurate information and assist with account needs

Skills

Call Center Experience

Customer Service

Tools

Typing

Job description

MTM Health is hiring a Customer Care Representative for a remote Nevada position. You will handle inbound calls from Members, Clients and Facilities and contribute to the team by delivering compassionate, accurate information in a fast-paced environment.

Join a nationwide organization offering a comprehensive benefits package, ongoing training, and growth opportunities while working from home in Nevada. This role requires reliable home internet and a quiet workspace.