Remote Customer Care Advocate – Mission-Driven

Disabled Veteran Solutions; Fort Myers (FL); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Professional growth

Veteran-owned organization

Job summary

Disabled Veteran Solutions (DVS) is hiring a remote Customer Care Advisor to join our mission-driven team in the Customer Service Division. You’ll deliver exceptional service from home, handling inquiries with empathy and professionalism while managing multiple systems.

The full-time role offers 8-hour shifts Mon–Fri (Eastern Time), a 7-week orientation, bilingual pay premium ($19/hour), and opportunities for growth.

Qualifications

• Excellent active listening and problem-solving skills.
• Ability to manage multiple systems and tasks with empathy.
• Passion for improving lives.

Responsibilities

• Provide remote customer care and support.
• Maintain professional and empathetic communication with clients.
• Utilize multiple web-based platforms to assist customers.

Skills

Active listening

Problem solving

Empathetic tone

Multitasking

Attention to detail

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft OneNote

Job description

Disabled Veteran Solutions (DVS) is hiring a remote Customer Care Advisor to join our mission-driven team in the Customer Service Division. You’ll deliver exceptional service from home, handling inquiries with empathy and professionalism while managing multiple systems.

The full-time role offers 8-hour shifts Mon–Fri (Eastern Time), a 7-week orientation, bilingual pay premium ($19/hour), and opportunities for growth.