Remote Customer Care Advocate for Veterans

Disabled Veteran Solutions; Bethlehem (Northampton County); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Professional growth and development

Veteran-owned organization

Job summary

Disabled Veteran Solutions (DVS) is seeking compassionate Customer Care Advisors to join our mission-driven team. This 100% remote, full-time role offers flexible hours within Eastern Time, a 7-week orientation, and ongoing support.

Ideal candidates have a high school diploma, at least 1 year in insurance operations or remote roles, strong Microsoft Office skills, and excellent listening and problem-solving abilities.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum 1 year of experience in insurance operations, remote medical or technical related role or a related field.
• Proficiency with various web-based platforms and tools.
• Strong attention to detail and organizational skills.
• Highly proficient in Microsoft Office applications including Outlook, Teams, Word, Excel, OneNote.

Skills

Active listening

Problem solving

Multitasking

Attention to detail

Organizational skills

Microsoft Office

Education

High School Diploma

Bachelor's degree preferred

Tools

Outlook

Teams

Word

Excel

OneNote

Job description

Disabled Veteran Solutions (DVS) is seeking compassionate Customer Care Advisors to join our mission-driven team. This 100% remote, full-time role offers flexible hours within Eastern Time, a 7-week orientation, and ongoing support.

Ideal candidates have a high school diploma, at least 1 year in insurance operations or remote roles, strong Microsoft Office skills, and excellent listening and problem-solving abilities.