Remote Customer Care Advocate — Mission-Driven Support

Disabled Veteran Solutions; Austin (TX); À distance; USD 25 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Comprehensive benefits

Veteran-owned organization

Résumé du poste

Disabled Veteran Solutions (DVS) is hiring a Customer Care Advisor to join our mission-driven team. This full-time, remote role offers 8-hour shifts between 8:00 AM and 8:00 PM ET, a 7-week orientation with full training, and a 100% remote work environment designed for flexibility and service.

The ideal candidate has active listening, multitasking ability, and at least 1 year in insurance operations or related remote roles; proficiency with web platforms and Microsoft Office is preferred.

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Minimum of 1 year of experience in insurance operations, remote medical or technical related role or a related field
• Proficiency with various web-based platforms and tools
• Strong attention to detail and organizational skills
• Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.

Connaissances

Active listening

Multitasking

Empathy

Formation

High school diploma or equivalent

Bachelor's degree preferred

Description du poste

Disabled Veteran Solutions (DVS) is hiring a Customer Care Advisor to join our mission-driven team. This full-time, remote role offers 8-hour shifts between 8:00 AM and 8:00 PM ET, a 7-week orientation with full training, and a 100% remote work environment designed for flexibility and service.

The ideal candidate has active listening, multitasking ability, and at least 1 year in insurance operations or related remote roles; proficiency with web platforms and Microsoft Office is preferred.