Remote Veteran Customer Care Advocate

Disabled Veteran Solutions; Lawrenceville (GA); À distance; USD 25 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Comprehensive benefits

Fully remote role

Professional growth opportunities

Veteran-owned organization

Résumé du poste

Disabled Veteran Solutions (DVS) is seeking a Customer Care Advisor to join our mission-driven team. This role is fully remote, with a Monday–Friday schedule and 8-hour shifts in the Eastern Time zone.

You will provide frontline support for policyholders, use multiple web-based platforms, and maintain a professional, empathetic tone while solving problems and improving lives. A 7-week orientation with comprehensive training helps you ramp up quickly; bilingual candidates receive a higher

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum 1 year of experience in insurance operations, remote medical or technical related role, or a related field.
• Excellent active listening and problem-solving skills.
• Proficiency with Microsoft Applications (Outlook, Teams, Word, Excel, OneNote).

Connaissances

Active listening

Problem solving

Multitasking

Empathetic communication

Microsoft Office

Formation

High school diploma or equivalent

Bachelor's degree preferred

Outils

Web-based platforms

Description du poste

Disabled Veteran Solutions (DVS) is seeking a Customer Care Advisor to join our mission-driven team. This role is fully remote, with a Monday–Friday schedule and 8-hour shifts in the Eastern Time zone.

You will provide frontline support for policyholders, use multiple web-based platforms, and maintain a professional, empathetic tone while solving problems and improving lives. A 7-week orientation with comprehensive training helps you ramp up quickly; bilingual candidates receive a higher