Remote Customer Care Advisor — Meaningful Veteran Support

Disabled Veteran Solutions; Atlanta (GA); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

Remote work

Benefits

Veteran-owned

Job summary

Disabled Veteran Solutions (DVS) is seeking passionate Customer Care Advisors to join our mission-driven team. This full-time, remote role offers 100% remote work, with training and ongoing support to ensure exceptional service and positive outcomes for clients.

Ideal candidates will have a high school diploma or equivalent, at least 1 year of related experience, and strong proficiency in Microsoft Office apps. Compensation is competitive with benefits and bilingual opportunities available.

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Minimum of 1 year of experience in insurance operations, remote medical or technical related role or a related field.
• Proficiency with various web-based platforms and tools.
• Strong attention to detail and organizational skills.
• Highly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.

Responsibilities

• Provide exceptional customer care via phone, email, and chat in a remote setting.
• Manage multiple systems and tasks while maintaining a professional and empathetic tone.

Skills

Active listening

Problem solving

Multitasking

Empathy

Microsoft Office

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Disabled Veteran Solutions (DVS) is seeking passionate Customer Care Advisors to join our mission-driven team. This full-time, remote role offers 100% remote work, with training and ongoing support to ensure exceptional service and positive outcomes for clients.

Ideal candidates will have a high school diploma or equivalent, at least 1 year of related experience, and strong proficiency in Microsoft Office apps. Compensation is competitive with benefits and bilingual opportunities available.