Remote Customer Care Advisor — Impactful Veteran Support

Disabled Veteran Solutions; Abington Township (PA); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

Remote work

Benefits package

Career growth

Job summary

Disabled Veteran Solutions (DVS) is seeking passionate Customer Care Advisors to join our mission-driven team. This is a full-time, remote role with the opportunity to work from home while supporting our members across the United States.

You will handle inquiries, use multiple web-based platforms, and maintain an empathetic, professional tone. The schedule is Monday–Friday with 8-hour shifts, and comprehensive 7-week orientation ensures you’re set up for success.

Qualifications

• Excellent active listening and problem-solving skills.
• Ability to manage multiple systems while maintaining a professional tone.
• Passion for improving lives and helping others.

Responsibilities

• Provide empathetic, accurate support to customers remotely.
• Navigate multiple software platforms and document interactions.
• Collaborate with team to resolve issues and improve service quality.

Skills

Active listening

Problem solving

Multitasking

Empathy

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

OneNote

Job description

Disabled Veteran Solutions (DVS) is seeking passionate Customer Care Advisors to join our mission-driven team. This is a full-time, remote role with the opportunity to work from home while supporting our members across the United States.

You will handle inquiries, use multiple web-based platforms, and maintain an empathetic, professional tone. The schedule is Monday–Friday with 8-hour shifts, and comprehensive 7-week orientation ensures you’re set up for success.