Client Service Representative (Temporary Full-Time)

Weed Man; Maryland; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Holiday pay

Work from home

Bonus program

Industry and Company Training

Job summary

Weed Man is seeking a Customer Service Representative to join our remote team in the United States. You will handle a high volume of calls, texts and emails, coordinate with Sales, Technical and Administrative managers, and help customers resolve questions and concerns.

The role emphasizes excellent phone and organizational skills, accurate data entry, and attention to detail. This full-time, work-from-home position offers training, benefits including dental and health insurance, holiday pay,

Qualifications

• Previous customer service experience.

Responsibilities

• Answer a large volume of incoming calls, texts and emails.
• Coordinate with Sales, Technical, and Administrative managers to handle duties.
• Verify customer information and resolve customer questions or concerns.
• Assist in collecting accounts receivable and upsell via phone sales.

Skills

Phone skills

Organizational skills

Computer skills

Job description

Full Time

Work Hours Or Shift: Monday - Friday, 9 am - 6 pm

Salary: $16-$17 per hour

Fully Remote

Weed Man is the fastest growing lawn care company. Together, with the greatest products, service, and employees in the world, Weed Man Louisville will continue to be Louisville's choice when it comes to selecting a lawn care professional.

Come to work with your passionate, enthusiastic attitude, and you will experience the thrill of being a part of a winning team as well as being rewarded with many opportunities for personal growth!

Excellent phone & organizational skills are a must. Computer skills, the ability to perform multiple tasks, & keen attention to details required for our fast-paced office.

As our Customer Service Representative professional, you will be responsible to work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties, as well as answering a large volume of incoming phone calls and addressing the needs of those callers. You will interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales.

Previous customer service experience

• Competitive Salary and Bonus Program
• Industry and Company Training
• Job Type : Full-time
• Dental insurance
• Health insurance
• Holiday pay
• Work from home
• Work Location : Remote