Remote Customer Service Specialist - Growth & Bonuses

Weed Man; Charleston (WV); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health Benefits

Bonus Program

Industry and Company Training

Advancement Opportunities

Work from home

Remote

Job summary

Weed Man is seeking a Customer Service Representative to work remotely. The role involves handling inbound calls, texts, and emails, assisting with sales, and coordinating with Sales, Technical, and Administrative teams. Excellent communication and multitasking are essential for performance in this fast-paced office environment.

The position offers a competitive hourly wage of $16–$17, benefits, and opportunities for personal growth within a growing lawn care company.

Qualifications

• Excellent oral & written communication skills.
• Advanced problem-solving skills.
• Proven time management.
• Ability to perform multiple tasks simultaneously, accurately, & in correct priority.
• Previous customer service experience.

Responsibilities

• Coordinate with Sales, Technical, and Administrative managers to handle duties and respond to inquiries.
• Answer a high volume of incoming calls, texts, and emails from customers.
• Resolve concerns, verify customer information, and collect accounts receivable.
• Present phone sales opportunities to customers and close small sales when appropriate.

Skills

Communication

Problem solving

Time management

Multitasking

Customer service

Tools

Webcam

Headphones

Desktop/Laptop

Monitors

Job description

Weed Man is seeking a Customer Service Representative to work remotely. The role involves handling inbound calls, texts, and emails, assisting with sales, and coordinating with Sales, Technical, and Administrative teams. Excellent communication and multitasking are essential for performance in this fast-paced office environment.

The position offers a competitive hourly wage of $16–$17, benefits, and opportunities for personal growth within a growing lawn care company.