Remote CSIS: SaaS Implementation & API Expert

StarTex Software LLC; Lake Michigan Beach (MI); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible PTO

Parental leave

Job summary

StarTex Software LLC is seeking a Customer Success Implementation Specialist to drive onboarding and ongoing optimization of EHS Insight for diverse customers in a remote-first environment. You will gather requirements, configure the platform with custom fields, run demos, and partner with clients to ensure successful adoption using SQL, XML, JSON, JavaScript, and Postman.

This role emphasizes strong communication, self-motivation, and the ability to manage multiple projects with limited

Qualifications

• Experience implementing SaaS software for customers.
• Ability to translate business requirements into technical configurations.
• Familiarity with APIs, data formats (XML/JSON) and SQL queries.

Responsibilities

• Become a product expert and drive platform improvements.
• Gather customer requirements and implement them in EHS Insight.
• Configure EHS Insight to client needs with custom fields and reports.
• Conduct demos and coordinate integration planning with customers.

Skills

SQL

XML

JSON

JavaScript

APIs

Onboarding

Customer Success

SaaS

EHS software

Tools

Postman

FreshDesk

Job description

StarTex Software LLC is seeking a Customer Success Implementation Specialist to drive onboarding and ongoing optimization of EHS Insight for diverse customers in a remote-first environment. You will gather requirements, configure the platform with custom fields, run demos, and partner with clients to ensure successful adoption using SQL, XML, JSON, JavaScript, and Postman.

This role emphasizes strong communication, self-motivation, and the ability to manage multiple projects with limited