Remote Cruise Planner - Turn Dreams Into Bookings

Elite Escapes; Bellevue (WA); Remote; USD 52,000 - 72,000; Full time

Job summary

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) to turn client inquiries into confirmed cruise vacations. You will match travelers with the right ship, itinerary, and onboard experience using destination knowledge and a consultative sales approach.

Ideal candidates have a passion for travel, excellent communication, and strong organizational skills to manage multiple quotes and bookings while delivering exceptional customer service.

Qualifications

• Excellent written and verbal communication skills are required.
• Ability to stay organized while managing multiple quotes and bookings.
• Sales-focused mindset with a client-first approach.

Responsibilities

• Connect with clients to understand destinations, budget, dates, and preferences.
• Recommend cruise line, ship, itinerary, stateroom, and add-ons.
• Turn inquiries into confirmed vacations via email, chat, and phone.
• Explain options, deposits, payments, and onboard packages clearly.
• Handle bookings, changes, payments, and special requests professionally.
• Resolve concerns quickly, from quote to embarkation and return.
• Share cruise insights and promote future sailings and referrals.

Skills

Communication skills

Organization

CRM experience

Sales-focused

Tools

CRM systems

AI tools

Job description

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) to turn client inquiries into confirmed cruise vacations. You will match travelers with the right ship, itinerary, and onboard experience using destination knowledge and a consultative sales approach.

Ideal candidates have a passion for travel, excellent communication, and strong organizational skills to manage multiple quotes and bookings while delivering exceptional customer service.