Remote Cruise Planner: Turn Dreams into Bookings

Elite Escapes; Quincy (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) to turn travel dreams into booked sailings. You'll engage clients via email, chat and phone to understand destinations, dates, and budgets and match them with the right cruise options.

The role emphasizes a consultative sales approach, accurate quoting, and seamless handling of deposits, payments, and travel protection. You will build lasting relationships for repeat sailings.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail.
• Comfort with technology, CRM systems, and AI tools.

Responsibilities

• Understand client preferences and budgets to tailor cruise options.
• Recommend lines, ships, itineraries, and add-ons based on needs.
• Convert inquiries into confirmed bookings via email, chat, and phone.
• Explain cabin options, deposits, payments, and travel protection.
• Handle bookings, changes, and post-booking follow-ups with care.

Skills

Sales

Communication

Organization

Tools

CRM systems

Online booking platforms

AI tools

Job description

Elite Escapes is seeking a Remote Cruise Planner (Sales-Focused) to turn travel dreams into booked sailings. You'll engage clients via email, chat and phone to understand destinations, dates, and budgets and match them with the right cruise options.

The role emphasizes a consultative sales approach, accurate quoting, and seamless handling of deposits, payments, and travel protection. You will build lasting relationships for repeat sailings.