Remote Cruise Planner — Turn Dreams Into Bookings

Elite Escapes; Richmond (VA); Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Onboarding and training

Collaborative team environment

Career growth in cruise travel

Job summary

Elite Escapes is seeking a Remote Cruise Planner to turn travel dreams into confirmed sailings. You will combine destination knowledge, service excellence, and a consultative sales approach to match travelers with ships, itineraries, cabins, and onboard experiences for romantic escapes, family vacations, or group sailings.

You'll manage inquiries via email, chat, and phone, explain options clearly, and build long-term client relationships.

Qualifications

• Experience in sales or travel consultative selling is a plus.
• Excellent written and verbal communication with a client-first approach.

Responsibilities

• Understand client preferences, budget, dates, and group size.
• Recommend cruise lines, ships, itineraries, staterooms, dining packages, and add-ons.
• Convert inquiries into confirmed bookings via email, chat, and phone.
• Explain cabin options, deposits, payment plans, and travel protections clearly.
• Handle bookings, special requests, payments, and changes professionally.

Skills

Sales

Customer service

CRM systems

Strong communication

Tools

CRM platforms

Job description

Elite Escapes is seeking a Remote Cruise Planner to turn travel dreams into confirmed sailings. You will combine destination knowledge, service excellence, and a consultative sales approach to match travelers with ships, itineraries, cabins, and onboard experiences for romantic escapes, family vacations, or group sailings.

You'll manage inquiries via email, chat, and phone, explain options clearly, and build long-term client relationships.