Remote Cross-Functional Programs Manager

Lob; Columbus (OH); A distancia; USD 153.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

RSUs

Descripción de la vacante

Lob is seeking a Business Operations Manager to own and drive cross-functional programs that span Finance, Product, Engineering, Legal, and Go-to-Market. You will translate ambiguous problems into documented, measurable processes with named owners and clear completion dates.

You'll analyze workflows, coordinate teams that don’t report to you, and deliver executive updates with recommendations and justification. A strong track record in operational delivery is essential.

Formación

• 4–7+ years in management consulting, corporate strategy, or business operations with client-facing, multi-stakeholder delivery.
• Bachelor's degree required; background in B2B SaaS, marketplace, logistics a plus.
• Strong ability to scope ambiguous work, coordinate with many owners, and drive outcomes.

Responsabilidades

• Own three to five concurrent cross-functional programs with clear end states and owners.
• Drive outcomes across Product, Engineering, Legal, Security, and Go-to-Market teams.
• Diagnose workflows, quantify current costs, and implement improvements.
• Produce analyses using Lob's data and AI tooling; present to leadership.
• Document programs and hand off to permanent owners with measurable metrics.

Conocimientos

Program management

Executive communication

Analytical rigor

Self-direction

Ambiguity tolerance

Cross-functional leadership

Operational delivery

Educación

Bachelor's degree

Herramientas

SQL

BI / Data warehouse

Descripción del empleo

Lob is seeking a Business Operations Manager to own and drive cross-functional programs that span Finance, Product, Engineering, Legal, and Go-to-Market. You will translate ambiguous problems into documented, measurable processes with named owners and clear completion dates.

You'll analyze workflows, coordinate teams that don’t report to you, and deliver executive updates with recommendations and justification. A strong track record in operational delivery is essential.