Remote Cross-Functional Programs Manager

Lob; Montana; Remote; USD 110.000 - 150.000; Vollzeit

Zusammenfassung

Lob is hiring a Business Operations Manager to own cross-functional programs spanning Finance, Product, Engineering, Legal, and Go-to-Market. You will turn ambiguous problems into documented, measurable processes with named owners, coordinating with teams that don’t report to you and delivering executive updates.

You will run multiple programs, drive outcomes across teams, deliver analysis using Lob's data stack and AI tools, and hand off finished work with lasting metrics.

Qualifikationen

• 4–7+ years post-undergrad in management consulting/corporate strategy (client-facing, multi-stakeholder delivery) or business operations, strategic finance, revenue ops, or chief-of-staff with ownership of an operationally complex domain.
• Bachelor's degree required.
• Background in B2B SaaS, marketplace, logistics, or another operationally intensive business.
• Familiarity with BI/data warehouse tooling and AI-assisted analysis; SQL helpful.

Aufgaben

• Own Program Execution: Run three to five concurrent cross-functional programs at once, each with a defined end state, a published status, named dependency owners, and a target completion date.
• Drive Outcomes Across Teams: Push programs to completion through Product, Engineering, Legal, Security, Partner Operations, Solutions, and Go-to-Market — and elevate with judgment when a dependency stalls.
• Deliver the Analysis: Produce the analysis behind program decisions using Lob's data and reporting stack and available AI tooling.
• Hand Off What You Build: Document each program on completion and transition it to a permanent owner outside this role, with a metric that survives the handoff.
• Cover the Gaps: Provide backup for FP&A, Deal Desk, and Business Operations analytics deliverables, and support planning and execution of company-wide operating cadences like QBRs and leadership offsites.
• Program Management Chops: Strong skills scoping ambiguous work, sequencing dependencies, and holding owners to dates across multiple organizations at once — you deliver outcomes through people who don't report to you.

Kenntnisse

Program management

Cross-functional leadership

Data analysis

BI tooling

SQL

Communication

Ausbildung

Bachelor's degree

Tools

AI tooling

Data warehouse tooling

Jobbeschreibung

Lob is hiring a Business Operations Manager to own cross-functional programs spanning Finance, Product, Engineering, Legal, and Go-to-Market. You will turn ambiguous problems into documented, measurable processes with named owners, coordinating with teams that don’t report to you and delivering executive updates.

You will run multiple programs, drive outcomes across teams, deliver analysis using Lob's data stack and AI tools, and hand off finished work with lasting metrics.