Remote Credit Solutions Specialist

Credit Acceptance Corporation; Arizona; Remote; USD 24,000 - 29,000; Full time

Benefits offered by this job

401(K) match

Tuition reimbursement

Medical/dental/vision

Job summary

Credit Acceptance is seeking an Account Solutions Representative in Arizona with remote work options. You will contact customers behind on payments, propose solutions to bring accounts current, and support payment processing and data accuracy.

Training is provided, with a focus on compliance and customer care. The role emphasizes persuasive communication, problem solving, and teamwork in a high-volume call center environment.

Qualifications

• High School Diploma or GED is required.
• Preferred: previous customer service and/or call center experience.

Responsibilities

• Develop and propose solutions to help customers bring accounts current or stop repossession.
• Contact customers who are behind on payments and work to bring accounts current.
• Process one-time and recurring payments over the phone.
• Maintain up-to-date contact information and notes in the system.

Skills

Customer service

Persuasive

Negotiation

Communication

Independent work

Education

High School Diploma or GED

Tools

Outlook

Teams

Job description

Credit Acceptance is seeking an Account Solutions Representative in Arizona with remote work options. You will contact customers behind on payments, propose solutions to bring accounts current, and support payment processing and data accuracy.

Training is provided, with a focus on compliance and customer care. The role emphasizes persuasive communication, problem solving, and teamwork in a high-volume call center environment.