Remote Auto Finance Solutions Specialist

Credit Acceptance Corporation; United States; Remote; USD 24,000 - 29,000; Full time

Benefits offered by this job

Work from home/remote

Medical, Dental, Vision

Paid training

Paid time off and holidays

401k with employer match

Tuition reimbursement

Growth opportunities

Ongoing training

Job summary

Credit Acceptance is seeking an Account Solutions Representative to support customers, keep accounts current, and provide empathetic service from a remote setting.

You will handle inbound and outbound calls, create payment solutions, and help customers avoid repossession while maintaining compliance. The role offers above-market pay, uncapped monthly bonuses, and benefits starting on day one.

Qualifications

• High School Diploma required.
• Fast, reliable high-speed internet (≥15 Mbps).
• Experience in customer service and/or collections a plus.
• Call center experience and finance/auto familiarity helpful.

Responsibilities

• Create solutions to help customers return to current status.
• Prevent further past due status and stop repossession where possible.
• Handle inbound and outbound calls using our phone system.

Skills

Customer service

Communication skills

Persuasive skills

Time management

Education

High School Diploma

Job description

Credit Acceptance is seeking an Account Solutions Representative to support customers, keep accounts current, and provide empathetic service from a remote setting.

You will handle inbound and outbound calls, create payment solutions, and help customers avoid repossession while maintaining compliance. The role offers above-market pay, uncapped monthly bonuses, and benefits starting on day one.