Remote Auto Finance Solutions Specialist

Credit Acceptance Corporation; Michigan; Remoto; USD 24.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(K) match

Adoption assistance

Parental leave

Tuition reimbursement

Medical coverage

Dental coverage

Vision coverage

Descrizione del lavoro

Credit Acceptance Corporation is seeking an Account Solutions Representative in Michigan to support customers with past-due accounts and portfolio solutions. You will contact customers by phone to propose feasible payment arrangements and work toward bringing accounts current or stopping repossessions where possible.

You will handle inquiries, document interactions, and maintain accurate contact information while delivering professional, empathetic service in a fast-paced environment.

Competenze

• High School Diploma or GED required.
• Call center experience preferred.
• Experience in finance/auto industry preferred.

Mansioni

• Contact customers who are behind on payments by phone.
• Help customers bring accounts current or arrange repayment plans.
• Process one-time and recurring payments by phone.
• Update and verify customer contact and vehicle information.
• Handle inquiries and provide clear, respectful guidance.

Conoscenze

Customer service

Phone calls

Persuasive communication

Problem solving

Teamwork

Formazione

High School Diploma or GED

Strumenti

Microsoft Outlook

Microsoft Teams

Descrizione del lavoro

Credit Acceptance Corporation is seeking an Account Solutions Representative in Michigan to support customers with past-due accounts and portfolio solutions. You will contact customers by phone to propose feasible payment arrangements and work toward bringing accounts current or stopping repossessions where possible.

You will handle inquiries, document interactions, and maintain accurate contact information while delivering professional, empathetic service in a fast-paced environment.