Remote Complex Claims Supervisor – Commercial Casualty

CSAA Insurance Group; Central City (NE); Remote; USD 111,000 - 148,000; Full time

Job summary

Mobilitas, established by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims for a remote role across the United States. You will supervise complex auto and commercial injury claims, provide coverage/liability decisions, and guide settlement authority while coordinating with partner states and brokers.

The role emphasizes leadership, regulatory compliance, and cross-states collaboration to drive efficient claims operations and high service standards.

Qualifications

• 5+ years in progressively responsible claims supervisory roles.
• 7+ years of complex claims experience.
• Adjuster license required or must obtain within 90 days.
• Bachelor’s degree or higher preferred for advanced roles.
• Strong knowledge of casualty lines and litigation processes.

Responsibilities

• Oversee complex auto and commercial injury claims across states.
• Provide guidance on coverage, settlement authority, and litigation handling.
• Direct staffing, workflow, and performance across multiple shifts.
• Ensure compliance with DOI regulations and company policies.

Skills

Claims supervision

Complex claims

Team leadership

Regulatory compliance

Communication skills

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Adjuster licenses (state)',

Job description

Mobilitas, established by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims for a remote role across the United States. You will supervise complex auto and commercial injury claims, provide coverage/liability decisions, and guide settlement authority while coordinating with partner states and brokers.

The role emphasizes leadership, regulatory compliance, and cross-states collaboration to drive efficient claims operations and high service standards.