Remote Complex Claims Supervisor - Commercial Casualty

CSAA Insurance Group; Little Rock (AR); Remote; USD 111,000 - 148,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-first / Flexible Workplace

Job summary

Mobilitas, created by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims. The role manages complex auto and commercial injury claims across multiple states from a remote, nationwide setup.

You will supervise first and third party claims, evaluate coverage, approve settlements within authority, and guide adjusters to deliver timely resolutions while maintaining regulatory compliance and service standards.

Qualifications

• 5+ years of experience in progressively responsible professional and/or supervisory position within a claims environment.
• 7+ years of complex claims experience.
• Must hold an Adjuster license for all applicable states or obtain license within 90 days.

Responsibilities

• Oversees investigation, evaluation, negotiation, and resolution of claims.
• Directs daily business unit operations across multiple shifts.
• Monitors claims quality and customer service performance and ensures regulatory compliance.

Skills

Supervisory experience

Complex claims handling

Remote work coordination

Multi-state supervision

Education

Bachelor’s degree (BA/BS) in related field

High School (HS)/GED or equivalent experience

Job description

Mobilitas, created by CSAA Insurance Group, seeks a Commercial Casualty Supervisor, Complex Claims. The role manages complex auto and commercial injury claims across multiple states from a remote, nationwide setup.

You will supervise first and third party claims, evaluate coverage, approve settlements within authority, and guide adjusters to deliver timely resolutions while maintaining regulatory compliance and service standards.