Remote Collections Specialist – Training & Benefits

TSI - Transworld Systems Inc.; Casper (WY); Remote; USD 21,000 - 22,000; Full time

Benefits offered by this job

Generous bonus

Comprehensive benefits

Job summary

Transworld Systems Inc. is seeking a Remote Call Center Representative to join our customer service team. This is a work-from-home position (MST preferable) focused on collecting past-due payments while maintaining compliance with applicable laws.

Successful candidates will complete Harver assessments after applying, with paid training and equipment provided for remote work. We offer $15-$16 per hour plus bonus potential, a strong benefits package, and opportunities for growth within a

Qualifications

• High School diploma or equivalent is required.
• Access to high-speed internet required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Call consumers to secure payments on past due accounts. Each call is unique.
• Ensure that all work is performed in compliance with company policies and local, state and federal collections laws and regulations.

Skills

Phone etiquette

Negotiation skills

Customer service mindset

Problem solving

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. is seeking a Remote Call Center Representative to join our customer service team. This is a work-from-home position (MST preferable) focused on collecting past-due payments while maintaining compliance with applicable laws.

Successful candidates will complete Harver assessments after applying, with paid training and equipment provided for remote work. We offer $15-$16 per hour plus bonus potential, a strong benefits package, and opportunities for growth within a