Remote Student Loan Collections Specialist

TSI - Transworld Systems Inc.; Sycamore (IL); Teletrabalho; USD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Comprehensive benefits package

Resumo da oferta

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our work-from-home team. After applying, you will receive an email with Harver assessments as the initial screening; completing them is required for prompt consideration.

We provide company-issued equipment for remote positions, paid training, and a generous bonus program along with a comprehensive benefits package. This role focuses on contacting consumers to secure payments on past-due accounts while adhering

Qualificações

• High School diploma or equivalent.
• Access to high-speed internet.
• 2+ years' experience with Tuition or Private Student Loan Collections.
• FDCPA knowledge.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to remain in a stationary position 95% of the time.
• Ability to exchange accurate information effectively over the phone.

Responsabilidades

• Call consumers to secure payments on past due student loan accounts. Each call is unique…you’ll never get bored!
• Our Collections Representatives also need to ensure that all work is performed in compliance with company policies as well as local, state and federal collections laws and regulations. Detail-oriented people are a great fit!

Conhecimentos

Professional phone etiquette

Negotiating skills

Customer service aptitude

Problem solving

Multitasking

Confidentiality

Phone information exchange

Formação académica

High School diploma or equivalent

Ferramentas

Internet access

Descrição da oferta de emprego

TSI - Transworld Systems Inc. is seeking a Remote Collections Representative to join our work-from-home team. After applying, you will receive an email with Harver assessments as the initial screening; completing them is required for prompt consideration.

We provide company-issued equipment for remote positions, paid training, and a generous bonus program along with a comprehensive benefits package. This role focuses on contacting consumers to secure payments on past-due accounts while adhering