Remote Collections Specialist - Bilingual English/Spanish

Transworld Systems Inc.; Houston (TX); Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented environment

Growth opportunity

Generous bonus

Benefits package: medical, dental, and

401k with employer matching

Paid time off

Paid holidays

Job summary

Transworld Systems Inc. is seeking a Remote Collections Representative to join our work-from-home team. You will handle outbound and inbound calls, pursuing past-due accounts and securing payments while delivering professional customer service.

The role requires a High School diploma, 2 years call center experience, fluency in English and Spanish, and the ability to problem-solve. We offer paid training, a generous bonus potential, and a comprehensive benefits package.

Qualifications

• High School diploma or equivalent.
• 2 years previous call center experience.
• Fluency in both English and Spanish is required.
• FDCPA knowledge preferred.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.

Responsibilities

• Outbound calling to collect past due accounts and secure payments.
• Handle inbound calls regarding past due accounts and negotiate payment arrangements.

Skills

English fluency

Spanish fluency

Negotiation skills

Customer service

Phone etiquette

Education

High School diploma or equivalent

Tools

Harver platform

Job description

Transworld Systems Inc. is seeking a Remote Collections Representative to join our work-from-home team. You will handle outbound and inbound calls, pursuing past-due accounts and securing payments while delivering professional customer service.

The role requires a High School diploma, 2 years call center experience, fluency in English and Spanish, and the ability to problem-solve. We offer paid training, a generous bonus potential, and a comprehensive benefits package.