Remote Health Care Collections Agent | Paid Training & Growth

TSI - Transworld Systems Inc.; Montgomery (AL); Remote; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunities

Bonus opportunities

Comprehensive benefits package

Job summary

Transworld Systems Inc. is seeking a Remote Call Center Representative to handle consumer communications by phone, process written correspondence, and work toward resolution of unpaid accounts.

The role requires 3rd party healthcare collections experience, strong communication, and solid computer skills. This is a work-from-home opportunity with paid training and a comprehensive benefits package, including 401k matching and holidays.

Qualifications

• Experience with healthcare 3rd party collections.
• Strong communication skills for customer interactions.
• Proficient computer skills for updating records and using systems.

Responsibilities

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received
• Skip tracing to locate consumer contact information
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
• Complying with and staying up-to-date on all TSI policies and procedures
• Maintaining knowledge of functional areas, company policies, and procedures
• Providing feedback to management concerning possible problems or areas of improvement
• Making recommendations to implement improved processes
• Performing other duties as assigned by management

Skills

Healthcare collections experience

Strong communication skills

Proficient computer skills

Ability to work independently

Job description

Transworld Systems Inc. is seeking a Remote Call Center Representative to handle consumer communications by phone, process written correspondence, and work toward resolution of unpaid accounts.

The role requires 3rd party healthcare collections experience, strong communication, and solid computer skills. This is a work-from-home opportunity with paid training and a comprehensive benefits package, including 401k matching and holidays.