Remote Collections Specialist — Performance Pay Potential

LCS Financial Services Corporation; Kentucky; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Flexible time-off

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. You will manage inbound and outbound calls to negotiate resolutions on delinquent accounts, while maintaining compliance with applicable laws and company policies.

Join a performance-driven environment with opportunities for additional compensation based on results. This role supports remote work from approved states, including Kentucky, and emphasizes professional, respectful customer

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Proven ability to manage accounts and negotiate payment arrangements.
• Excellent verbal communication and telephone etiquette.
• Familiarity with debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrower circumstances.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize activities to maximize recovery.
• Maintain accurate documentation and work toward performance goals.
• Ensure compliance with federal, state, and local collection laws and policies.

Skills

Debt collection

Negotiation

Call center

Skip-tracing

Bilingual EN/ES

Education

High school diploma

Tools

Skip-tracing tools

Collection CRM

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our team. You will manage inbound and outbound calls to negotiate resolutions on delinquent accounts, while maintaining compliance with applicable laws and company policies.

Join a performance-driven environment with opportunities for additional compensation based on results. This role supports remote work from approved states, including Kentucky, and emphasizes professional, respectful customer