Remote Collections Specialist - Performance Pay

LCS Financial Services Corporation; Kansas; Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

Remote work

Commission

Weekdays schedule

Health insurance

Life and disability

401k

Paid holidays

DTO (Discretionary Time Off)

Team environment

Job summary

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team from home. You will manage delinquent accounts, negotiate payment plans, and use skip-tracing tools to locate borrowers while adhering to laws and company policy.

The role emphasizes independent work, high-volume productivity, and clear documentation. This is a 100% remote opportunity with incentive pay, a weekday schedule, and benefits.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace suitable for confidential conversations.
• Reliable internet connectivity.
• Must reside and work in an LCS-approved state.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Maintain detailed account documentation and regulatory compliance.
• Deliver professional, respectful customer interactions in remote settings.
• Maintain communication with management and team members while working remotely.

Skills

Negotiation

Communication

Organizational skills

Independent work

Regulatory knowledge

Remote-work setup

Debt collection laws

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team from home. You will manage delinquent accounts, negotiate payment plans, and use skip-tracing tools to locate borrowers while adhering to laws and company policy.

The role emphasizes independent work, high-volume productivity, and clear documentation. This is a 100% remote opportunity with incentive pay, a weekday schedule, and benefits.