Remote Collections Pro: Negotiation & Results

LCS Financial Services Corporation; Town of King (WI); Remote; USD 42,000 - 72,000; Full time

Job summary

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team, leveraging negotiation and skip-tracing skills to recover delinquent accounts. This 100% remote role offers a Monday–Friday schedule (7:00 AM–6:00 PM), performance-based commission, and benefits including health, dental, and vision insurance, 401(k), and paid holidays.

Ideal candidates have at least 2 years in third-party debt collection, strong communication, and the ability to

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Excellent verbal communication, active listening, and telephone etiquette.
• Ability to work independently while meeting team goals.
• Knowledge of applicable debt collection laws and regulations.
• Reliable internet connectivity for remote work.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilizing skip-tracing tools to locate borrowers and assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery.

Skills

Negotiation

Active listening

Telephone etiquette

Organization

Independence

Professionalism

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team, leveraging negotiation and skip-tracing skills to recover delinquent accounts. This 100% remote role offers a Monday–Friday schedule (7:00 AM–6:00 PM), performance-based commission, and benefits including health, dental, and vision insurance, 401(k), and paid holidays.

Ideal candidates have at least 2 years in third-party debt collection, strong communication, and the ability to