Remote Collections Pro – Negotiate, Recover, Succeed

LCS Financial Services Corporation; Athens (GA); Teletrabalho; USD 42 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

100% Remote Position

Commission

Monday–Friday Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Team-Oriented Environment

Resumo da oferta

LCS Financial Services Corporation is hiring Remote Collections Specialists to join a nationwide team. Earn additional compensation through performance while working from home.

The role emphasizes negotiation, regulatory compliance, and professional customer interactions. Successful candidates will have at least 2 years of third-party debt collection experience, strong negotiation skills, and the ability to work independently in a remote setting.

Qualificações

• Minimum 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace suitable for confidential conversations.
• Reliable internet connectivity.

Responsabilidades

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery opportunities.
• Consistently work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful interactions while navigating difficult conversations.
• Ensure compliance with applicable laws, company policies, and regulatory requirements.
• Maintain communication with management and team members while working remotely.

Conhecimentos

Negotiation

Verbal communication

Active listening

Time management

Independence

Professionalism

Formação académica

High school diploma or equivalent

Ferramentas

Skip-tracing tools

Collection management systems

Descrição da oferta de emprego

LCS Financial Services Corporation is hiring Remote Collections Specialists to join a nationwide team. Earn additional compensation through performance while working from home.

The role emphasizes negotiation, regulatory compliance, and professional customer interactions. Successful candidates will have at least 2 years of third-party debt collection experience, strong negotiation skills, and the ability to work independently in a remote setting.