Remote Collections & Billing Specialist

Pitney Bowes; Indiana; À distance; USD 20 000 - 29 000; Plein temps

Résumé du poste

Pitney Bowes is seeking a remote-based Collections Account Specialist to support high-value SendTech Clients by ensuring accurate billing and timely collections. You will handle sensitive financial data, with a credit review included in background checks, and work a Monday–Friday day shift (7:00am–9:00pm CST).

The role requires about 2+ years in client service and familiarity with collections and billing reconciliation.

Qualifications

• ~2+ years client service experience.
• ~ Prior experience in collections, account management, and/or billing reconciliation (preferred)
• ~ Advanced Microsoft Office Suite experience (preferred)

Responsabilités

• Collect past-due accounts across multiple lines of business.
• Correct billing errors within multiple lines of business while maintaining client account integrity in all applicable systems.
• Handle account cleansing, including but not limited to payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation.
• Collaborate with agents responsible for invoicing, account maintenance, collections, sales support, and respond to any client inquiries or requests.
• Communicate with and maintain a good working relationship across business units at Pitney Bowes

Connaissances

Client service experience

Outils

Microsoft Office Suite

Description du poste

Pitney Bowes is seeking a remote-based Collections Account Specialist to support high-value SendTech Clients by ensuring accurate billing and timely collections. You will handle sensitive financial data, with a credit review included in background checks, and work a Monday–Friday day shift (7:00am–9:00pm CST).

The role requires about 2+ years in client service and familiarity with collections and billing reconciliation.