Remote Collections & Billing Specialist

Pitney Bowes; Butlerville (IN); Remote; USD 20,000 - 29,000; Full time

Job summary

Pitney Bowes is seeking a remote-based Collections Account Specialist to support high-value SendTech Clients, ensuring accurate billing and timely collections while handling sensitive financial data. The role requires a background screening with credit review.

Work Monday–Friday, 8.5-hour shifts, 7:00am–9:00pm CST, in a remote setting. Prior collections or billing experience is preferred, along with strong MS Office skills.

Qualifications

• 2+ years client service experience.
• Prior experience in collections, account management, and/or billing reconciliation (preferred).

Responsibilities

• Collect past-due accounts across multiple lines of business.
• Correct billing errors while maintaining client account integrity in all applicable systems.
• Handle account cleansing, including payment application and reconciliation, PO and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote generation.
• Collaborate with agents responsible for invoicing, account maintenance, collections, sales support, and respond to client inquiries.
• Communicate with and maintain a good working relationship across business units at Pitney Bowes.

Skills

Client service experience

Billing reconciliation

Tools

Microsoft Office Suite

Job description

Pitney Bowes is seeking a remote-based Collections Account Specialist to support high-value SendTech Clients, ensuring accurate billing and timely collections while handling sensitive financial data. The role requires a background screening with credit review.

Work Monday–Friday, 8.5-hour shifts, 7:00am–9:00pm CST, in a remote setting. Prior collections or billing experience is preferred, along with strong MS Office skills.