Remote Collections Advisor

Cardinal Health; Augusta (ME); À distance; USD 69 000 - 98 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

Paid time off

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Résumé du poste

Cardinal Health is seeking a Collections professional to oversee accounts receivable across nationwide remote operations. You will partner with offshore teams to accelerate payments, resolve disputes, and build trusted relationships with customers and internal partners.

The role requires 3-5 years of business experience in collections/finance or customer service, and proficiency with SAP/Business Objects and Microsoft Office tools.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 3-5 years business experience including collections, finance or customer service, preferred
• Experience using Microsoft Office Suite, including Excel, Word, and PowerPoint
• SAP and Business Objects experience, preferred

Responsabilités

• Interact with offshore teams to support collection activities and ensure customers have information to expedite payments
• Respond to inbound requests from offshore teams and Cardinal stakeholders in a timely manner
• Identify issues and root causes with offshore operations not meeting expectations
• Monitor progress of offshore solutions to ensure root causes are resolved
• Conduct quality performance audits of offshore team and train as needed
• Assist with onboarding and system access for offshore team members

Connaissances

3-5 years experience

Microsoft Excel

Microsoft Word

PowerPoint

Formation

Bachelor's degree or equivalent

Outils

SAP

Business Objects

Description du poste

Cardinal Health is seeking a Collections professional to oversee accounts receivable across nationwide remote operations. You will partner with offshore teams to accelerate payments, resolve disputes, and build trusted relationships with customers and internal partners.

The role requires 3-5 years of business experience in collections/finance or customer service, and proficiency with SAP/Business Objects and Microsoft Office tools.