Remote Collections Advisor - Offshore Coordination

Cardinal Health; Harrisburg (Dauphin County); Remote; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health in the United States is seeking an experienced Collections professional to manage accounts receivable across the organization. You will collaborate with offshore teams to secure timely payments and provide clear information to customers and internal partners.

This role requires 3–5 years in collections or related finance, a Bachelor's degree or equivalent, and proficiency with Excel, Word and PowerPoint. SAP/Business Objects experience is preferred.

Qualifications

• 3–5 years experience in collections, finance or customer service.
• Bachelor's degree or equivalent work experience preferred.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and SAP/Business Objects preferred.

Responsibilities

• Interact with offshore teams to support collection activities and expedite payments.
• Respond to inbound requests from offshore teams promptly and professionally.
• Address concerns raised by Cardinal stakeholders in a timely manner.
• Initiate, execute, and track escalation procedures when needed.
• Identify root causes with stakeholders when offshore ops miss targets.
• Monitor progress of offshore solutions to ensure issues are resolved.
• Conduct regular quality audits of offshore team performance and training.

Skills

Communication skills

Customer service

Education

Bachelor's degree in related field or equivalent work experience

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

SAP

Business Objects

Job description

Cardinal Health in the United States is seeking an experienced Collections professional to manage accounts receivable across the organization. You will collaborate with offshore teams to secure timely payments and provide clear information to customers and internal partners.

This role requires 3–5 years in collections or related finance, a Bachelor's degree or equivalent, and proficiency with Excel, Word and PowerPoint. SAP/Business Objects experience is preferred.