Remote Clinical Operations Coordinator

Maximus; Dover (DE); Remote; USD 25,000 - 29,000; Full time

Benefits offered by this job

401K Matching

Competitive pay & bonuses

Health insurance options

Job summary

Maximus is seeking a Clinical Operations Coordinator for a 100% remote role to support assessment scheduling, document processing, and customer service across multiple program lines. The role requires strong organization, multitasking, and proficiency with multiple systems to ensure timely, accurate handling of documentation for families, providers, and assessors.

Responsibilities include coordinating scheduling, reviewing provider data, maintaining confidentiality, and delivering high-quality

Qualifications

• High school diploma, GED, or equivalent required.
• 0-2 years of relevant experience required.
• Minimum of 3 years of administrative and/or customer service experience.
• Proficiency with Microsoft Office applications, including Outlook and calendar management.
• Strong verbal and written communication skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Strong computer and administrative skills with the ability to navigate multiple systems.

Responsibilities

• Research and resolve discrepancies with provider documents.
• Review information keyed into the system to verify data accuracy.
• Monitor data/image quality of scanned documents.
• Follow established policies and procedures for indexing and imaging without deviation.
• Maintain confidentiality and security of relevant information.

Skills

Multitasking

Verbal communication

Written communication

Calendar management

Education

High School Diploma

Associate's degree

Tools

Microsoft Office / Outlook

Smartsheet

Job description

Maximus is seeking a Clinical Operations Coordinator for a 100% remote role to support assessment scheduling, document processing, and customer service across multiple program lines. The role requires strong organization, multitasking, and proficiency with multiple systems to ensure timely, accurate handling of documentation for families, providers, and assessors.

Responsibilities include coordinating scheduling, reviewing provider data, maintaining confidentiality, and delivering high-quality