Remote Clinical Operations Coordinator

Maximus; Boise (ID); Remote; USD 25,000 - 29,000; Full time

Benefits offered by this job

Work/Life Balance

Competitive pay

Medical/Dental/Vision insurance

401K with company match

PTO & Holidays

Disability coverage

Employee Assistance Program (EAP)

Tuition reimbursement

Wellness program

Professional development

Licenses & Certifications support

Job summary

Maximus is seeking a Remote Clinical Operations Coordinator to support assessment scheduling, document processing, and member communications across multiple program lines. You will manage phone and email inquiries, coordinate scheduling, and ensure timely, accurate documentation while protecting confidentiality.

The role emphasizes strong organization, multitasking across several systems, and collaboration with families, providers, assessors, and internal teams in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 0-2 years of relevant experience.
• 3 years of administrative and/or customer service experience preferred.
• Proficiency with Microsoft Office applications, including Outlook and calendar management.
• Strong verbal and written communication skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Strong computer and administrative skills with the ability to navigate multiple systems.

Responsibilities

• Research and resolve discrepancies with provider documents.
• Review information keyed into the system to verify accuracy of data.
• Monitor data/image quality of scanned documents.
• Follow established policies and procedures for index and imaging without deviation.
• Maintain confidentiality and security of relevant information.

Skills

Microsoft Outlook

Calendar management

Communication skills

Multitasking

Data entry

Phone support

Microsoft Office

Education

High school diploma

Associate's degree

Tools

Smartsheet

Microsoft Excel

MS Office Suite

Job description

Maximus is seeking a Remote Clinical Operations Coordinator to support assessment scheduling, document processing, and member communications across multiple program lines. You will manage phone and email inquiries, coordinate scheduling, and ensure timely, accurate documentation while protecting confidentiality.

The role emphasizes strong organization, multitasking across several systems, and collaboration with families, providers, assessors, and internal teams in a fast-paced environment.