Remote Clinic Scheduler | HIPAA‑Compliant & EHR Pro

Vail Health Hospital; Provo (UT); Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Health benefits

Tuition Assistance

Life insurance

Retirement plan

Wellbeing reimbursement

Job summary

Vail Health Hospital is seeking a Clinic Scheduler to manage scheduling for patients and providers. The role involves answering incoming calls, routing inquiries, collecting demographic and insurance information, and coordinating appointments and tests using the EHR system.

Candidates should have at least 2 years of administrative experience and a background in medical terminology with HIPAA compliance. OSHA knowledge is preferred, and a supportive team environment is offered.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Administrative experience

HIPAA compliance

Medical terminology

Education

N/A

Job description

Vail Health Hospital is seeking a Clinic Scheduler to manage scheduling for patients and providers. The role involves answering incoming calls, routing inquiries, collecting demographic and insurance information, and coordinating appointments and tests using the EHR system.

Candidates should have at least 2 years of administrative experience and a background in medical terminology with HIPAA compliance. OSHA knowledge is preferred, and a supportive team environment is offered.